Thank you for visiting and shopping at MobyFox. The following are the terms and conditions of our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
We will be doing everything we can to get your strap to you as soon as possible! All orders will be processed within 2-3 business days, and generally will not be delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. In case of significant delays with your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping delays may occasionally occur, and if so we will do what we can to inform you.
Shipment to P.O. boxes or APO/FPO addresses
MobyFox ships to addresses within the EMEA territories.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing tracking number(s) as applicable. Tracking number will generally be active within 24 hours.
Customs, Duties and Taxes
Mobyfox are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Mobyfox are not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside EMEA territories. Please check out our international site.
Returns Policy
Our Return & Refund Policy provides more information about options and procedures for returning your order.
